+ Write a review
Just finished working with Richard. He is not only a wonder worker with carpets and pet stains, but he is also a good person. I would definitely recommend his services and I will be using him again in the future.
Always great service we have been using Richard and R&R Carpet Cleaning Services for 9 years to date. Well always tell our friends and family and they use him too.Do call them they are good company.Thanks again.Bb
I called around 15 other Carpet Cleaning Companies and I couldn't not believe how much better Richard was just on the phone. The 15 other companies were rude, short, and just overall unpleasant. From the beginning, Richard was so friendly, accommodating, answered all of my questions with patience, and his yelp deal is such a great one! I wanted to give him 5 stars on yelp before he even got to our house to clean the carpets. I figured I should wait until he actually came to do the job before I rated him here.. hahaSo he came to the house and knocked out our large living room in an hour. He was so friendly, fast, and thorough. He even gave my boyfriend advice on how we should clean up our puppy's accidents in case it happens again on the carpet. Overall, amazing service. I highly recommend. Our carpet looks great!
I am so happy I found Richard from R&R Carpet Cleaning Services. First, let's talk customer service...Excellent from start to finish. The initial telephone conversation was pleasant, professional and detailed. I hung up knowing exactly what was going to be done at what time on what date and how much it was going to cost. Richard was on time and just as pleasant and professional in person. We had been having issues with our dog having accidents in certain areas because he is getting old. Richard assured me that all the stains and bad smells would be gone and it would take about an hour. Now let's talk about the quality of service... An hour later, he invited me to inspect the rooms that he cleaned and my expectations were exceeded by far. Each room smelled clean and fresh and the carpet looked like new. It was clean, stain-free and brighter! I had actually forgotten what the original color of the carpet was and now I remember that I had picked it out because I wanted it to brighten the room. I feel like I got new carpeting but my pockets are still full for Christmas! Which brings us to affordability...R&R offered one of the most economical quotes I found when pricing carpet cleaning services in my area. They are currently advertising specials on various sites and I couldn't find a better deal His price was great from the start and now, seeing the service and results that I got, I feel like it was a steal. To finish up, Richard was done on schedule, gave me after-care instructions and his card in case I have any questions or concerns. It was a great experience from start to finish. My dog is not going to be allowed in the carpeted areas anymore but I put a reminder on my calendar to call Richard in January, after the holidays to clean the carpet through the entire house. It will be great to spruce up for the new year after a house full of guests through the holidays. These days, everyone wants reviews on social media but it's rare when a person or business impresses a customer enough to inspire them to write a lengthy and detailed review and I'm happy to say that Richard's customer service made we what to do just that.
I've used this service twice now. The first time, my carpet looked so great that there was no question we'd be bringing him back. It looks even better the second time around. Richard is extremely conscientious and brings the right equipment, including several big fans to help the carpet dry faster. Prices are very reasonable and as-quoted. No gimmicky upselling.
Great services!!!!! Great Communication he was on point on time while I was out of town, everything went so smooth. I went over my room size budget but he didn't charge me and we are very please with the result. I promise you won't regret R&R best carpet service EVER
Richard did a fantastic job at an affordable price! Great customer service!
Richard provides excellent service and is really nice and professional. His work came out fantastic and I am very pleased. His prices are great compared to other places. I will be contacting him in the future for sure.
very professional and exceptional service!!they really did a good job on our carpet!!I will definitely recommend them!
Richard did an amazing job. My rugs were completely ruined from my dog having accidents and Richard managed to make them look brand new! This is my second time using this company and I won't be using anyone else. Worth every penny I promise.